Retail Manager

1 week ago


Nottingham, United Kingdom GAME Full time
We are seeking a Retail Manager - Concession Team who will inspire and lead a high-performing team to achieve outstanding results. With a strong focus on customer satisfaction, sales growth, and operational excellence, you will play a critical role in driving business success and contributing to our vision of becoming the UK's leading gaming specialist.

In this exciting role, you will have the opportunity to develop your leadership skills, manage a diverse team, and make a significant impact on our business. You will be responsible for managing concession operations, including planning and prioritising workload, training and coaching the team, and ensuring delivery to expectation on all KPIs. You will also be accountable for controlling wages in the concession and supporting with compliance processing of payroll issues.

The ideal candidate will have supervisory or management experience in a fast-paced, high-volume retail or leisure environment and a proven record of developing a management team and talented individuals. They will possess strong commercial awareness, be able to analyse reports, and have the ability to positively impact results in sales, payroll, and stock loss. The successful candidate will be motivated, ambitious, and committed to achieving the highest store standards and customer service experiences. An estimated salary for this position is £40,000-£50,000 per annum, depending on experience. We offer a competitive commission-led bonus scheme, monthly group rewards and recognition, and discounted gym membership.
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