Agile Transformation Coach

3 weeks ago


Manchester, United Kingdom Vermelo RPO Full time

Job Summary

We are seeking an experienced Agile Transformation Coach to join our team at Vermelo RPO. As a key member of our organization, you will play a critical role in driving individual and team performance across the group.

About the Role

The successful candidate will be responsible for implementing coaching interventions that drive outstanding service delivery to internal customers. You will work closely with key stakeholders to identify training needs and formulate a planned approach to improve capability and deliver enhanced business performance.

Main Responsibilities

  • Coach and develop management population across Markerstudy Distribution
  • Analyse performance data to conduct training needs analysis and recommend coaching solutions
  • Develop flexible resource of coaching availability to support peak seasons
  • Coordinate all coaching interventions including planning of resource, facilities, and activity
  • Evaluate coaching solutions for quality, business impact, and scalability
  • Maintain records of attendees and CPD training hours
  • Work collaboratively with internal stakeholders to identify coaching needs and development areas

Requirements

  • Practical experience of coaching and development within call centre environment
  • Experience in virtual/online delivery of sessions
  • Ability to design and execute successful coaching and management development programs
  • Familiarity with traditional and modern training methods
  • Strong stakeholder management and ability to establish credibility and influence at all levels
  • Resilience and personal gravitas
  • Manage, prioritise and organise own diary effectively

Salary Information

We offer a competitive salary of £50,000 - £60,000 per annum, depending on experience.



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