Operations Coordinator
1 week ago
Are you looking for a challenging and dynamic role that will keep you engaged and motivated? We have an exciting opportunity for an Operations Administrator to join our team in Redhill.
As an Operations Administrator, you will be responsible for ensuring the smooth operation of our business, meeting tight deadlines and service levels. You will work closely with our energy operations team to resolve issues promptly and professionally, ensuring customer needs are met. Your excellent communication skills will enable you to effectively communicate across teams and with clients, producing insightful monthly service performance reports.
Key Responsibilities:
- Manage communications with energy suppliers to ensure smooth billing processes
- Resolve issues promptly and professionally, ensuring customer needs are met
- Communicate effectively across teams and with clients
- Produce insightful monthly service performance reports
What We Offer:
- Competitive salary of £25,000 - £27,000 (experience-dependent)
- Hybrid working options (minimum 2 days in-office, Tues/Weds/Thurs)
- 37.5 hours/week, Monday to Friday
- 25-27 days holiday, plus public holidays, and extra leave for your special day
- Comprehensive private healthcare for you and your family
- Employee Assistance Programme
- Generous monthly team social budget
- Payroll giving scheme
- Free fruit, snacks, and drinks
- Electric Vehicle Scheme / Ride to Work Scheme
- Free on-site car parking
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