Market Financial Center Director

4 days ago


Southampton, Southampton, United Kingdom Bank of America Full time
About the Role

We are seeking a highly skilled and experienced Market Financial Center Manager to join our team at Bank of America. As a Market Financial Center Manager, you will be responsible for supporting a cluster of financial centers in designated markets and serving as a market-level resource.

Key Responsibilities
  • Manage as a business owner, fostering a team environment and instilling an effective client-centric and risk culture.
  • Drive operational excellence, ensuring that all aspects of the financial center run effectively and cohesively.
  • Operate as a back-up financial center leader within a market.
  • Manage client traffic, engaging and appropriately routing clients, and fostering client retention.
Requirements

To be successful in this role, you will need:

  • 1+ years leadership experience demonstrated through coaching, training, or motivating a diverse work team.
  • Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals.
  • Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction.
  • Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability.
  • Proven record of balancing risk and making sound decisions while achieving business goals.
  • Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service.
  • Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results.
  • Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills.
Benefits

As a Market Financial Center Manager, you can expect a competitive salary of $85,000 - $110,000 per year, depending on experience and qualifications.

You will also receive a range of benefits, including health insurance, retirement savings plan, paid time off, and opportunities for professional development and growth.



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