Sales and Customer Service Coordinator
1 week ago
We are seeking a highly skilled Sales Administrator to join our busy office on a full-time, permanent basis. As a Sales Administrator, you will be responsible for providing excellent customer service, processing customer orders, and assisting with sales-related tasks.
Key Responsibilities:
* Provide quotations and pricing information to customers
* Process customer orders from the company website and transcribe into the ERP system
* Assist customers with website ordering
* Handle incoming calls and webchats for the sales department
* Convert warm sales opportunities to confirmed sales
* Maintain customer databases and update regularly
* Compile sales order pack requests for customers ready to be emailed
* Compile relevant weekly and monthly reports for the sales manager
Requirements:
* IT literate with experience of data entry
* Strong customer service skills
* Ability to work in a fast-paced environment
What We Offer:
* Competitive salary: circa £26k per annum, depending on experience
* Monday to Friday, 8.30am - 5pm with 30 minutes for lunch
* One day per week covering 8am – 6pm, with an earlier finish on another day to total 40 hours per week
About Us:
We are Recruitment Direct, a leading recruitment agency with a reputation for excellence. We are committed to providing our clients with the best possible service and our candidates with the best possible opportunities.
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