Customer Service Representative

3 weeks ago


Ludlow, Shropshire, United Kingdom AF Blakemore & Son Ltd Full time

About the Role

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at SPAR.

Key Responsibilities:

  • Provide exceptional customer service by greeting customers in a friendly and welcoming manner.
  • Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
  • Upsell selected products to customers and highlight multi-buy offers to ensure maximum sales.
  • Work stock, check deliveries, stock shelves, maintain a clean and organized sales floor, and rotate stock to ensure freshness and timely expiration dates.
  • Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays, and other tasks as required.

What We Offer

  • Excellent benefits package including holiday, maternity and paternity leave, and pay in excess of statutory entitlements.
  • Develop your skills and capability in a highly supportive and multi-diverse culture.
  • Outstanding Training & Development.
  • Gain hands-on experience in a high-volume, fast-paced convenience store.
  • Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
  • Proactive promotion of internal candidates.
  • Paid Breaks.
  • Free Tea & Coffee.
  • Early access to your pay through 'EarlyPay'.
  • 24/7 access to your payslips and Rotas via HR/Payroll portal.
  • Wellbeing support – access to emotional support, counselling, legal, and financial advice.
  • Company Pension Scheme.
  • NEST pension scheme.
  • Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
  • Extra Holidays - Purchase Scheme.
  • Cycle to work - Bicycle purchase scheme.
  • Long Service Awards.


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