Contract Manager

5 days ago


Reading, Reading, United Kingdom Project People Full time
Job Title: Contract Manager - Sales & Commercial

Project People is seeking a skilled Contract Manager to join our Sales & Commercial Team. This is a permanent opportunity to work 3 days a week onsite in Theale/Hybrid.

The Contract Manager plays a critical role in our Sales & Commercial Team, responsible for delivering the successful execution and management of our power as a Service (PaaS), Infrastructure as a Service (IaaS), and Coverage as a Service (CaaS) contracts.

Key Responsibilities:
  • Oversee a portfolio of active contracts for PaaS, IaaS, and CaaS solutions, ensuring customer satisfaction and service level agreement (SLA) adherence.
  • Evaluate contract proposals and provide strategic recommendations to drive revenue growth and business development.
  • Manage and mitigate risks, ensuring all deliverables meet agreed timelines and specifications.
  • Monitor contract performance, amend and renew contracts in compliance with company policies and legal requirements.
  • Build strong relationships with key decision-makers, internal teams, and external stakeholders.
  • Collaborate with technical experts and New Business Managers to drive business growth and customer satisfaction.
  • Facilitate effective communication among all parties involved in contract execution, ensuring seamless delivery.
  • Provide strategic guidance to senior leaders and customer stakeholders, driving business growth and customer satisfaction.
  • Maintain accurate contract documentation and record-keeping, ensuring compliance and transparency.
  • Prepare regular reports on contract performance, revenue, and customer satisfaction, identifying trends and opportunities for improvement.
  • Conduct audits and assessments to ensure continuous improvement, driving business growth and customer satisfaction.
Requirements:
  • 3-5 years of experience in contract management, preferably in telecommunications or technology.
  • Proficient in contract management methodologies and best practices, with a strong understanding of the mobile infrastructure landscape.
  • Excellent communication, presentation, and negotiation skills, with the ability to build strong relationships and manage customer expectations.
  • Highly analytical and data-driven approach, with the ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite, with Microsoft Dynamics CRM experience a plus.

This is an exciting opportunity to join a leading telecom infrastructure provider and drive business growth and customer satisfaction. If you are a motivated and results-driven individual with a passion for contract management, we encourage you to apply.


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