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Technical Solutions Expert

2 months ago

Gloucester, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

About Our Organisation

Hays Specialist Recruitment Limited is a leading provider of IT solutions and support to our clients. We are committed to delivering top-notch services and expertise in the field of technology.

Key Responsibilities

  • Provide 2nd line support for Office 365, Microsoft stack, Azure Active Directory, VPN, MDM, Intune, Networking, and VMware.
  • Troubleshoot and resolve technical issues related to hardware, software, and network systems.
  • Assist with the deployment and management of mobile devices using MDM solutions.
  • Configure and maintain VPN connections for remote users.
  • Manage and support virtual environments using VMware.
  • Collaborate with the IT team to implement and maintain network infrastructure.
  • Ensure security and compliance standards are met across all systems.
  • Document technical procedures and solutions for future reference.

Required Skills and Experience

  • Proficiency in Office 365 and the Microsoft stack.
  • Strong knowledge of Azure Active Directory.
  • Experience with VPN configuration and management.
  • Familiarity with Mobile Device Management (MDM) and Intune.
  • Solid understanding of networking principles and protocols.
  • Hands-on experience with VMware.
  • Excellent problem-solving and communication skills.
  • The ability to work independently and as part of a team.

Preferred Qualifications

  • Relevant certifications (e.g., Microsoft Certified: Azure Administrator, VMware Certified Professional).
  • Previous experience in a similar role.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • Access to the latest technologies and tools.