Technical Solutions Manager

4 weeks ago


Gloucester, Gloucestershire, United Kingdom Concept Full time
Technical Service Delivery Manager Role

Concept is seeking an experienced Technical Service Delivery Manager to join their professional services team, working at the forefront of networking and Cisco technology.

Key Responsibilities Include:
  • Collaborate with the professional services leadership to deliver projects and coordinate resources.
  • Work closely with clients to understand their technical environments and commercial aspects, creating technical roadmaps.
  • Provide technical escalation support for network and infrastructure queries to the sales teams.
  • Assist with the creation of technical design documentation and statement of work.
  • Support the sales teams with tender responses.


Candidate Specifications:

We are looking for individuals with a technical background in engineering, support, solutions design, or presales, who can bring their expertise to this role. As a member of our team, you will have the opportunity to work with a range of clients and deliver high-quality solutions.

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