Customer Support Coordinator

3 weeks ago

London, Greater London, United Kingdom FirstPort Full time
About the Role

We are seeking a highly skilled and motivated Customer Support Coordinator to join our team at FirstPort.

As a Customer Support Coordinator, you will play a key role in ensuring that our customers receive exceptional service and support.

Main Responsibilities
  • Process and respond to written communication in accordance with targets set by the Customer Support Management Team.
  • Liaise closely with Property Managers to resolve issues promptly and courteously.
  • Update internal databases accurately and regularly, including relevant documentation.
About Us

FirstPort is the UK's leading residential property service provider, caring for 310,000 homes across England, Wales, and Scotland.

We work with developers, investors, freeholders, and Resident Management Companies to deliver exceptional service and support to our customers.

What We Offer

We offer a competitive salary and a range of benefits, including access to training and support to help you do your job well.

We are committed to promoting diversity and recruit on merit.

We will consider applications from job share applicants.

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