GP Receptionist

2 days ago

Fleetwood, Lancashire, United Kingdom The Mountview Practice Full time

About The Mount View Practice

We are a forward-thinking, patient-focused, professional, and friendly team looking after approximately 12,000 patients in Fleetwood.

We consist of 5 GP Partners and a Salaried GP, a Practice Paramedic, Acute & Therapy Mental Health Team, Advanced Nurse Practitioners, Pharmacist & Tech, Practice Nurses and Healthcare Assistants, and a dedicated team of administrative professionals.

We are part of Fleetwood Primary Care Network and supported by an MDT ARRs Team.

Job Summary

We have a full-time, 12-month, fixed-term position available for a Receptionist to work within our Practice.

The successful candidate will be responsible for providing a comprehensive, high-quality service and dealing efficiently and courteously with patient enquiries.

Main Duties of the Job

  • General reception duties within the Practice
  • Working with our established processes, policies, and procedures
  • Receiving, assisting, and directing patients in accessing the appropriate service or healthcare professional
  • Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors
  • Excellent communication skills, a compassionate and friendly nature, and the ability to operate in a busy environment

About the Role

This role is ideal for someone who is highly organized and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.

Person Specification

Qualifications

  • Previous experience in General Practice desirable but not essential

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