Endoscopy Department Coordinator

4 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time
About the Role

This key role plays a vital part in ensuring that patients receive a high-quality service at the University Hospitals of North Midlands NHS Trust.

The successful candidate will work closely with the booking and reception team to provide administrative support, ensuring that patients' journeys are seamless and efficient.

A competitive salary of £26,000 - £31,000 per annum is available for this challenging and rewarding role.


Main Responsibilities
  1. Coordinate the patient journey from receipt of referral letter to appointment in clinic and any subsequent follow-up appointment.
  2. Develop and maintain positive relationships with patients, carers, relatives, visitors, and other healthcare staff.
  3. Utilize various systems to achieve a smooth pathway for patients, including Choose and Book, iPortal, Careflow, Solus, and other systems as required.


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