Operations Coordinator

7 days ago


Deeside, Flintshire, United Kingdom P&O Ferrymasters Full time
About the Role

We are seeking a highly skilled Operations Coordinator to join our team at P&O Ferrymasters. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our customer's contracts.

As Contract Co-ordinator, you will be responsible for supporting the Operations Supervisor to ensure the continuing day-to-day running of our customer's contract. You will be part of a highly dedicated and professional team consisting of experienced Customer Service Representatives and transport experts to provide a high service level for our customer.

Key responsibilities include:

  • Ensuring collection and delivery expectations are met in both an effective and efficient way
  • Raising and managing bookings, keeping key personnel informed of all necessary changes
  • Liaising with Asset and Charter contacts to achieve optimum service
  • Supporting activities such as customs clearance and standkit change overs
  • Collating information relevant for various KPIs on a weekly and monthly basis and reporting to line manager
  • Liaising with P&OFM employees at other sites to maximise efficiencies for the customer
  • Daily liaison with Customer personnel in a professional manner

You will possess excellent communication skills, previous experience of working in a customer-focused operational role, and strong organisational skills.



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