Senior Network Support Specialist

3 weeks ago


Plymouth, Plymouth, United Kingdom People Source Consulting Ltd Full time

Job Title: 3rd Line Support Engineer

Job Summary:

We are seeking an experienced 3rd Line Support Engineer to join our team at People Source Consulting Ltd. The successful candidate will be responsible for providing technical support and maintenance for our clients' IT infrastructure.

Key Responsibilities:

  • Network Configuration and Support: Identify, configure, and support network equipment to ensure optimal performance.
  • Virtualisation: Utilise VMware ESXi or similar virtualisation technologies to maintain and deploy virtual machines.
  • Windows Server Maintenance: Configure and maintain Windows Server environments, including Active Directory, DNS, DHCP, and other core services.
  • Software Applications: Support the configuration and maintenance of software applications critical to operational success.
  • Radio Systems and Digital Data Links: Integrate and maintain radio communication systems and digital data links for Defence applications.
  • Technical Support: Provide remote or in-person support to deployed personnel, offering technical advice and troubleshooting.
  • Technology Research: Stay informed on emerging technologies and their potential applications to SNC's projects and programs.
  • Training and Development: Conduct training sessions for staff and clients, supporting the development of technical knowledge within the organisation.
  • Administration and Documentation: Maintain highly accurate configuration documentation and support routine administrative tasks.

Requirements:

  • Experienced in working with Linux operating systems
  • Experience with VMWare, vSphere, vCentre
  • Strong background in supporting Networks (CCNA is a bonus)
  • Able to obtain SC Clearance

Bonus Requirements:

  • CCNA, CompTIA+ - this is just a bonus if they have this;

Company Overview:

Our client, a SME company in the UK but owned by a large US company, offers the benefits of a big company with the culture of a small company.

They require 2x experienced 3rd Line Support Engineers to undertake a permanent position based at their Plymouth office.



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