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Supervisor - Luxury Retail

2 months ago

Hull, Kingston upon Hull, United Kingdom Flannels Full time

About the Role

We are seeking a highly motivated and experienced Supervisor to join our team at Flannels. As a Supervisor, you will play a key role in supporting the store manager and team members to deliver exceptional customer service and drive sales.

Key Responsibilities

  • Support the store manager in leading the team and achieving sales targets
  • Supervise and motivate team members to deliver excellent customer service and meet sales targets
  • Assist with visual merchandising and store displays to create an engaging and inviting shopping environment
  • Monitor and control stock levels, including receiving and processing stock deliveries
  • Process transactions and handle customer complaints in a professional and courteous manner
  • Contribute to the development and implementation of sales and marketing initiatives
  • Collaborate with the store manager to identify areas for improvement and implement changes to drive sales and customer satisfaction
  • Support the store manager in maintaining a clean and organized store environment
  • Participate in training and development programs to enhance skills and knowledge

Requirements

  • Previous experience in a retail supervisory role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work flexible hours, including evenings and weekends

What We Offer

  • Competitive salary and bonus structure
  • Opportunities for career development and progression
  • Discounts on Flannels products and services
  • Access to training and development programs
  • A dynamic and supportive work environment