Operational Team Lead

2 days ago


Cardiff, Cardiff, United Kingdom Mitchells & Butlers Leisure Retail Limited Full time
Role Overview

We are seeking an experienced Part Time Shift Supervisor to join our team at Browns Brasserie & Bar - Cardiff. As a key member of the site's management team, you will be responsible for providing exceptional customer service, leading by example and driving sales growth.

About You

To be successful in this role, you will have excellent communication skills, be able to work well under pressure and have a passion for delivering high-quality results. You will also be comfortable with financial transactions and have basic math skills.

What We Offer

As a Part Time Shift Supervisor at Browns Brasserie & Bar, you can expect a competitive salary of £25,000 - £28,000 per annum, depending on experience. You will also receive a range of benefits, including 20% discount off all food and drink across our brands, plus 33% off at Miller & Carter, Toby Carvery and All Bar One. On top of this, you'll get access to Wagestream, a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. And, as part of Mitchells & Butlers, you'll receive a pension, 28 days paid holiday, high-street shopping discounts and free shares. Plus, enjoy a range of employee perks, including free meals on shift and a recognition scheme to reward your hard work.

Responsibilities

As a Part Time Shift Supervisor, you will be responsible for:

* Providing exceptional customer service and ensuring a warm welcome to every guest
* Leading by example and driving sales growth through effective product knowledge and upselling techniques
* Maintaining high standards of cleanliness and safety throughout the site

Requirements

To be successful in this role, you will need:

* Excellent communication skills and the ability to work well under pressure
* A passion for delivering high-quality results and a commitment to excellence
* Basic math skills and comfort with financial transactions

Benefits

We offer a range of benefits to support your well-being and career development, including:

* Competitive salary: £25,000 - £28,000 per annum
* 20% discount off all food and drink across our brands
* 33% off at Miller & Carter, Toby Carvey and All Bar One
* Access to Wagestream, a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it
* Pension, 28 days paid holiday, high-street shopping discounts and free shares as part of Mitchells & Butlers

Application Information

If you're passionate about delivering exceptional customer service and driving sales growth, we want to hear from you. Please submit your application online using the link below.

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