Technical Support Engineer

6 days ago


Swindon, Swindon, United Kingdom Sigma Full time
Field Service Engineer Opportunity

We are seeking a skilled Technical Support Engineer to join our team. As a key member of our field service team, you will be responsible for providing technical support to customers across the UK and occasionally overseas.

Your key responsibilities will include:

  • Providing technical support to customers, either on-site or remotely.
  • Identifying and resolving technical issues with advanced equipment.
  • Managing service documentation, ensuring every visit is recorded and logged accurately in the company's CRM.
  • Liaising with technical teams to report field issues and contribute to product improvement.
Requirements

To be successful in this role, you will need:

  • Experience in a scientific or engineering role.
  • A scientific or engineering qualification.
  • Willingness to undertake regular travel.
  • Good interpersonal skills.
Salary and Benefits

We offer a competitive salary of £48,000 - 58,000 per annum, plus a company vehicle, a potential bonus, and excellent benefits, including a pension, 24 days of holidays, plus eight bank holidays, a cash healthcare plan for routine healthcare needs, optical, dental physiotherapy, well-being, and counselling.



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