Credit Management Specialist
6 days ago
About Us
At Reflex Vehicle Hire, we're a leading provider of vehicle rental services, with a strong commitment to innovation, collaboration, and employee growth. Our team of 150 staff work together to deliver exceptional customer experiences, and we're passionate about making a positive impact on the environment and our community.
Job Description
We're seeking a highly skilled Credit Controller to join our finance team in Loughborough. As a key member of our team, you'll play a critical role in ensuring customers pay to agreed credit terms and processing billing and cash allocations in a timely manner.
Responsibilities
- Maximise cash collections by proactively contacting customers to ensure payments are received within agreed credit terms.
- Reduce delinquent and aged debt to reduce exposure to bad debts.
- Process weekly and monthly invoice batches.
- Resolve invoice queries and raise credit notes when necessary.
- Conduct credit checks on customers and open new accounts.
- Process direct debits and credit card payments.
- Allocate customer receipts.
- Raise customer statements.
- Work closely with sales and operational teams to maintain key customer relationships.
- Provide financial data and status updates for your ledger.
- Escalate accounts to debt recovery/legal stage.
Requirements
- Recent experience of working in a similar role.
- Ability to work to tight deadlines and deliver results.
- Strong and clear communication skills, both written and verbal.
- Excel skills to include VLOOKUPs, pivot tables, and basic formulas.
- Previous experience in the vehicle rental sector and knowledge of D365 is advantageous, but not essential.
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