Customer Service Administrator Role
2 weeks ago
About the Role
We're seeking a Customer Service Administrator to join our team at Robertson Group, where you'll play a vital part in delivering exceptional customer experiences.
Key Responsibilities
- Manage customer inquiries and resolve issues efficiently
- Provide administrative support to the customer service team
- Communicate effectively with customers, clients, and contractors
- Ensure accurate and timely processing of customer interactions
- Contribute to maintaining a positive and professional work environment
About You
To succeed in this role, you'll need:
- Strong communication and interpersonal skills
- Excellent attention to detail and organizational abilities
- Experience in a similar administration role, with a focus on customer support
- Ability to work under pressure and meet deadlines
- Proficiency in MS Office and other relevant software
What We Offer
At Robertson Group, we value our employees and offer a range of benefits, including 33 days' annual leave, a great pension scheme, and life assurance. We're committed to creating a diverse and inclusive work environment, where everyone can thrive.
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