Village Operations Manager

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Rangeford Villages Full time £70,000

Rangeford Villages is seeking a skilled Village Manager to lead the operations of Strawberry Fields, a new retirement village in Stapleford, just outside Cambridge.

The successful candidate will have at least 5 years of previous management experience in retirement villages, extra care, or similar settings. They will be responsible for overseeing the smooth-running of the site, delivering friendly and efficient services to owners, and ensuring a welcoming atmosphere for potential new and existing owners, friends, families, and visitors.

The initial priority will be to create the team, commission the building, and open the village to our owners and the local community. The Village Manager will have operational responsibility for all areas of the business, including Wellbeing/Spa/Gym, Concierge/Transport, Housekeeping, Bar/Restaurant, and Maintenance. They will also be responsible for Owner events and onboarding, Health and Safety, local HR, and dealing with Owner issues.

The Village Manager will be a hands-on leader, ensuring that employees are correctly supervised, trained, and motivated, and that they adhere to H&S guidance and company policies at all times. Financial reporting and budget accountability are key components of this role, as is supporting the Head of Operations and Finance Director in annual budget preparation and communicating with owners.

The Village Manager will be responsible for the effective delivery of services at Strawberry Fields, within Rangeford's vision, values, and strategic objectives. This includes:

  • Efficient running of all areas of service, including housing management, maintenance, administration, wellbeing, and catering
  • To ensure that the service has a stable, dedicated, and competent team to deliver a consistent quality service to the owners
  • To form and maintain open and constructive relationships with all those who have either an interest or statutory duty to ensure good practice and enhance the quality of life for owners

Rangeford Villages is committed to promoting equal opportunities, diversity, and inclusion in our workplace. We welcome applications from all qualified individuals regardless of race, colour, national origin, ethnicity, ancestry, age, sex, gender, gender identity, sexual orientation, religion, marital status, disability, or any other protected status.



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