Quality Management Director
3 weeks ago
About the Company:
C-Tech Recruitment is a leading engineering and manufacturing recruitment agency with 20 years of technical recruitment experience. We specialize in the Northern Ireland market, providing top talent to our clients in the industry.
Salary: £55,000 - £65,000 per annum + 16% bonus, 32 holidays, pension, and healthcare.
About the Role:
We are seeking an experienced Global Quality Manager to lead our quality function from new product conception through to warranty analysis. The ideal candidate will have previous experience managing a small team of Quality Managers, Quality Inspectors, and Quality Technicians in a manufacturing environment.
The successful candidate will be responsible for creating and implementing best practice quality vision, strategy, policies, processes, and procedures to aid and improve business performance. They will ensure that quality strategies and processes are in place to meet business objectives and operational needs in terms of quality targets, which enable the company to function and compete effectively in the market and in a sustained manner.
Key Responsibilities:
- Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required.
- Actively lead the reduction of customer complaints, warranty, cost of quality, and in-house scrap and waste.
- Develop cross-functional focus groups to drive an improved quality culture.
- L ook for quality improvements within the full product lifecycle from design to manufacturing process as well as working with the Sales team to develop order standards. Work closely with the Aftermarket team on customer feedback and warranty issues.
- Develop the Quality Management System, updating procedures and train team members where required.
Benefits:
- Market-leading salary package
- 16% bonus
- 32 holidays
- Pension
- Healthcare
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