Front Office Team Member

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Newcastle) Full time

We are seeking a highly motivated and organized individual to join our Front Office team at KE Hotels (Newcastle).

Key Responsibilities:

·

Provide exceptional customer service to guests, ensuring a warm and welcoming experience.

·

Manage check-in and check-out procedures, handling cash and credit transactions with accuracy and efficiency.

·

Assist with reviews and updates, ensuring the safety and security of guests and hotel property.

·

Support department heads in maintaining service standard excellence, handling ad-hoc duties as needed.

·

Coordinate with colleagues to resolve guest queries and complaints, ensuring a satisfactory outcome.

·

Act as an ambassador for the hotel industry and the IHG hotel brand, promoting a positive image and reputation.

Requirements:

·

Positive demeanour and confident, calm, and professional telephone manner.

·

Flexibility and problem-solving skills, with the ability to work well under pressure.

·

Excellent communication skills and computer proficiency (Opera PMS).

·

Attention to detail and a high level of motivation and enthusiasm.

Benefits:

·

IHG staff rates and uniform.

·

Complimentary on-site parking and gym.

·

Upselling opportunities and pension scheme.

·

Sales incentives and a supportive team environment.

Working Hours:

·

Five 8-hour shifts per week, including evenings and weekends.



  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom AccorHotel Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Front Office Team as a Front Office Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesCustomer Service: Provide warm and welcoming service to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom AccorHotel Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Front Office Team as a Front Office Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesCustomer Service: Provide warm and welcoming service to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom AccorHotel Full time

    Job ProfileWe are seeking a highly motivated and enthusiastic individual to join our Front Office Team as a Front Office Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming atmosphere in the reception area, and handling all aspects of front desk...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom AccorHotel Full time

    Job ProfileWe are seeking a highly motivated and enthusiastic individual to join our Front Office Team as a Front Office Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from arrival to departure.Key ResponsibilitiesProvide excellent customer...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom AccorHotel Full time

    Job ProfileWe are seeking a highly motivated and enthusiastic individual to join our Front Office Team as a Front Office Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from arrival to departure.Key ResponsibilitiesProvide excellent customer...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate - Bars & Venues Full time

    Join Our Team as a Front of House Team MemberWe're looking for a talented and enthusiastic Front of House Team Member to join our team at Flares Newcastle. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for delivering an exceptional customer experience.Key Responsibilities:Welcome and engage...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate Group Full time

    Location: Slug And LettuceJob Title: Front of House Team MemberWe're looking for a talented and enthusiastic individual to join our Front of House team as a Front of House Team Member. As a Front of House Team Member, you will be the face of our business, providing exceptional customer service and ensuring that every guest has a memorable experience.Key...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate Group Full time

    Location: Slug And LettuceJob Title: Front of House Team MemberWe're looking for a talented and enthusiastic individual to join our Front of House team as a Front of House Team Member. As a Front of House Team Member, you will be the face of our business, providing exceptional customer service and ensuring that every guest has a memorable experience.Key...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate - Bars & Venues Full time

    Front of House Team Member OpportunityLocation: FlaresWe're looking for a Front of House Team Member to join our team at Flares. As a Front of House Team Member, you'll be the first point of contact for our guests, providing a warm and welcoming experience.Key Responsibilities:Prepare and serve high-quality food and drinkMake recommendations to enhance guest...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate - Bars & Venues Full time

    Front of House Team Member OpportunityLocation: FlaresWe're looking for a Front of House Team Member to join our team at Flares. As a Front of House Team Member, you'll be the first point of contact for our guests, providing a warm and welcoming experience.Key Responsibilities:Prepare and serve high-quality food and drinkMake recommendations to enhance guest...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate - Bars & Venues Full time

    Join Our Team as a Front of House Team MemberWe're looking for a talented and enthusiastic individual to join our Front of House team at Flares Newcastle. As a Front of House Team Member, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Prepare and serve...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate - Bars & Venues Full time

    Join Our Team as a Front of House Team MemberWe're looking for a talented and enthusiastic individual to join our Front of House team at Flares Newcastle. As a Front of House Team Member, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Prepare and serve...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate - Bars & Venues Full time

    Join Our Team as a Front of House Team MemberWe are seeking a talented and enthusiastic Front of House Team Member to join our team at Flares Newcastle. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for delivering exceptional customer service.Key Responsibilities:Welcome and engage every guest,...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate - Bars & Venues Full time

    Join Our Team as a Front of House Team MemberWe are seeking a talented and enthusiastic Front of House Team Member to join our team at Flares Newcastle. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for delivering exceptional customer service.Key Responsibilities:Welcome and engage every guest,...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate Group Full time

    Location: Slug And LettuceJob Title: Front of House Team MemberWe're looking for a talented and enthusiastic individual to join our Front of House team as a Front of House Team Member. As a Front of House Team Member, you will be the face of our business, providing exceptional customer service and ensuring that every guest has a memorable experience.Key...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate Group Full time

    Location: Slug And LettuceJob Title: Front of House Team MemberWe're looking for a talented and enthusiastic individual to join our Front of House team as a Front of House Team Member. As a Front of House Team Member, you will be the face of our business, providing exceptional customer service and ensuring that every guest has a memorable experience.Key...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Whitbread Full time

    Front of House Team MemberWe're currently recruiting for a Front of House Team Member to join our team at Premier Inn in Newcastle Upon Tyne. As the friendly face of our hotel, you'll use your passion for customer service to welcome guests and make their stay with us unforgettable.About the RoleAs a Front of House Team Member, you'll be responsible for...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate Group Full time

    Front of House Team MemberWe are seeking a skilled and enthusiastic Front of House Team Member to join our team at Flares in Newcastle. As a Front of House Team Member, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key Responsibilities:Welcome and engage with every guest, ensuring a...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate Group Full time

    Location: Slug And LettuceJob Title: Front of House Team MemberWe're looking for a talented and enthusiastic Front of House Team Member to join our team at Slug And Lettuce. As a Front of House Team Member, you will be the face of our business, providing exceptional customer service and ensuring that every guest has a memorable experience.Key...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate Group Full time

    Location: Slug And LettuceJob Title: Front of House Team MemberWe're looking for a talented and enthusiastic Front of House Team Member to join our team at Slug And Lettuce. As a Front of House Team Member, you will be the face of our business, providing exceptional customer service and ensuring that every guest has a memorable experience.Key...