Hotel Front Desk Manager

3 weeks ago


Paisley, Renfrewshire, United Kingdom Normandy hotel Full time
Position: Hotel Reception ManagerLocation: Normandy Hotel, Renfrew

Key Responsibilities
  • To deliver exceptional guest experiences from check-in to departure.
  • To work closely with the Sales & Reservations team to maximize revenue opportunities.
  • To collaborate with other departments to ensure seamless communication and enhance customer satisfaction.
  • To lead the Reception team in providing outstanding customer service.
  • To support the Sales Manager in upselling hotel services and amenities.
Key Performance Indicators
  • To ensure timely and professional handling of guest enquiries.
  • To train and develop the Reception team to meet company standards.
  • To balance all payment methods accurately and securely.
  • To maintain a high level of customer satisfaction through effective communication and problem-solving.
  • To contribute to the overall success of the hotel by working collaboratively with the team.


  • Paisley, Renfrewshire, United Kingdom The Normandy Hotel Full time

    Hotel Reception Manager Job DescriptionThe Normandy Hotel, a 135-bedroom property near Glasgow Airport, is seeking an experienced Hotel Reception Manager to oversee front desk operations. This role involves working closely with the Sales & Reservations office to maximize revenue potential and liaising with other departments to ensure exceptional...


  • Paisley, Renfrewshire, United Kingdom The Normandy Hotel Full time

    The Normandy Hotel is seeking an experienced Front Desk Manager to oversee reception operations and ensure exceptional customer service.Key ResponsibilitiesMaximise revenue potential by working closely with the Sales & Reservations officeLiaise with other departments to enhance the customer experienceLead the reception team to deliver exceptionally high...


  • Paisley, Renfrewshire, United Kingdom The Normandy Hotel Full time

    Job DescriptionThe Normandy Hotel is seeking an experienced Hotel Reception Manager to oversee front desk operations at this busy, 135-bedroom property.Key ResponsibilitiesDeliver outstanding guest experiences from welcome to departure.Work closely with Sales & Reservations to maximise revenue potential.Liaise with other departments to ensure exceptional...


  • Paisley, Renfrewshire, United Kingdom The Normandy Hotel Full time

    The Normandy Hotel is seeking an experienced Hotel Reception Manager to oversee front desk operations at this busy, 135-bedroom property.Key Responsibilities:Deliver outstanding guest experiences from welcome to departure.Work closely with Sales & Reservations to maximise revenue potential.Liaise with other departments to ensure exceptional communication and...

  • Front Desk Associate

    4 weeks ago


    Paisley, Renfrewshire, United Kingdom Holiday Inn Glasgow Airport Full time

    Hotel ReceptionistThe OpportunityWe are seeking a highly organized and detail-oriented individual to join our team as a Hotel Receptionist at Holiday Inn Glasgow Airport. As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests throughout their stay...

  • Front Desk Associate

    4 weeks ago


    Paisley, Renfrewshire, United Kingdom Holiday Inn Glasgow Airport Full time

    Hotel ReceptionistThe OpportunityWe are seeking a highly organized and detail-oriented individual to join our team as a Hotel Receptionist at Holiday Inn Glasgow Airport. As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests throughout their stay...

  • Front Desk Associate

    2 months ago


    Paisley, Renfrewshire, United Kingdom Holiday Inn Glasgow Airport Full time

    Hotel ReceptionistThe OpportunityWe are seeking a highly organized and detail-oriented individual to join our team as a Hotel Receptionist at Holiday Inn Glasgow Airport. As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests throughout their stay...

  • Front Desk Associate

    4 weeks ago


    Paisley, Renfrewshire, United Kingdom Holiday Inn Glasgow Airport Full time

    ReceptionistAre you passionate about delivering exceptional guest experiences and providing warm welcomes to our hotel guests?We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist at Holiday Inn Glasgow Airport. As the first point of contact for our guests, you will be responsible for ensuring a seamless check-in...


  • Paisley, Renfrewshire, United Kingdom Proper Pubs - Stonegate Group Full time

    **Support the Front of House Team**We are looking for a talented and dedicated Front of House Team Leader to join our team at The Abbey Inn, Paisley. As a Front of House Team Leader, you will play a key role in supporting, coaching, and mentoring the team to ensure business success.Key Responsibilities:Support the management team to create and deliver...


  • Paisley, Renfrewshire, United Kingdom Chart Industries Full time

    Exciting Opportunity for a Customer Service Desk & Inside Sales ManagerThe European Commercial Aftermarket and Revenue Operations Team is seeking a highly skilled and experienced professional to lead the development and implementation of the organization. As a Customer Service Desk Manager, you will play a key role in building a team of 5 to 10 Customer...


  • Paisley, Renfrewshire, United Kingdom Chart Industries Full time

    Exciting Opportunity for a Customer Service Desk & Inside Sales ManagerThe big picture of this role will be to build a European Commercial Aftermarket and Revenue Operations Team to support our strategic initiatives in the Region. We are offering a unique opportunity for you to become part of our European Revenue Operations team.This new position combines...


  • Paisley, Renfrewshire, United Kingdom Chart Industries Full time

    Exciting Opportunity for a Customer Service Desk & Inside Sales ManagerThe big picture of this role will be to build a European Commercial Aftermarket and Revenue Operations Team to support our strategic initiatives in the Region, we are offering a unique opportunity for you to become part of our European Revenue Operations team.This new position combines...


  • Paisley, Renfrewshire, United Kingdom Chart Industries Full time

    Exciting Opportunity for a Customer Service Desk & Inside Sales ManagerThe big picture of this role will be to build a European Commercial Aftermarket and Revenue Operations Team to support our strategic initiatives in the Region, we are offering a unique opportunity for you to become part of our European Revenue Operations team.This new position combines...


  • Paisley, Renfrewshire, United Kingdom Chart Industries Full time

    Exciting Opportunity for a Customer Service Desk & Inside Sales ManagerThe big picture of this role will be to build a European Commercial Aftermarket and Revenue Operations Team to support our strategic initiatives in the Region, we are offering a unique opportunity for you to become part of our European Revenue Operations team.This new position combines...


  • Paisley, Renfrewshire, United Kingdom Chart Industries Full time

    Exciting Opportunity for a Customer Service Desk & Inside Sales ManagerThe big picture of this role will be to build a European Commercial Aftermarket and Revenue Operations Team to support our strategic initiatives in the Region, we are offering a unique opportunity for you to become part of our European Revenue Operations team.This new position combines...


  • Paisley, Renfrewshire, United Kingdom Chart Industries Full time

    Exciting Opportunity for a Customer Service Desk & Inside Sales ManagerThe big picture of this role will be to build a European Commercial Aftermarket and Revenue Operations Team to support our strategic initiatives in the Region, we are offering a unique opportunity for you to become part of our European Revenue Operations team.This new position combines...


  • Paisley, Renfrewshire, United Kingdom Stonegate Group Full time

    About UsAt Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld.Our CultureWe take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or...


  • Paisley, Renfrewshire, United Kingdom Stonegate Group Full time

    About UsAt Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld.Our CultureWe take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or...


  • Paisley, Renfrewshire, United Kingdom Stonegate Group Full time

    About UsWe're a popular pub, inn, and restaurant in Paisley, offering a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax.Our CultureWe take pride in providing a top-notch experience for our guests, from our teams to every table. We're your pub, and we're after people who feel...


  • Paisley, Renfrewshire, United Kingdom Stonegate Group Full time

    About UsWe're a popular pub, inn, and restaurant in Paisley, offering a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax.Our CultureWe take pride in providing a top-notch experience for our guests, from our teams to every table. We're your pub, and we're after people who feel...