Front Office Associate Mercure

6 days ago


Exeter, Devon, United Kingdom Mercure Exeter Rougemont Full time

We are seeking a talented and customer-centric Receptionist to join our team at the Mercure Exeter Rougemont Hotel. As a key member of our front office team, you will be responsible for delivering exceptional customer experiences, maximising room occupancy, and promoting hotel services and facilities.

About the Job:

This exciting opportunity offers a competitive salary, comprehensive training, and the chance to develop your skills in a fast-paced and dynamic environment.

Key Responsibilities:
  • Deliver exceptional customer experiences
  • Maximise room occupancy through up-selling techniques
  • Assist other departments as necessary
Requirements:
  • Excellent communication and interpersonal skills
  • Positive attitude and ability to work flexibly
  • Good organisational / time management skills
What We Offer:
  • Estimated salary of £20,000 - £22,000 per annum
  • Annual Holidays entitlements inclusive of Bank Holidays
  • Long Service Awards


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