Commercial Analysis Manager

2 weeks ago

Slough, Slough, United Kingdom Inside Avenue Recruitment Ltd Full time
Job Title: Commercial Analysis Manager

We are seeking a highly skilled Commercial Analysis Manager to join our team at Inside Avenue Recruitment Ltd. As a Commercial Analysis Manager, you will play a crucial role in driving commercial growth and revenue expansion for our client, a leading flexible workspace provider.

About the Role:
  • Identify new workspace member lead opportunities and collaborate with Marketing to develop new business development opportunities and ecosystem targets.
  • Responsible for proactive sales outreach, including making calls to local businesses inviting them to workspace events and tours.
  • Work closely with Workspace Operations Managers to identify and maximise current and new revenue streams, such as meetings, events, and specialist hires.
  • Align and collaborate with Workspace Marketing Managers to create sales incentives as part of acquisition strategies for new workspace members.
  • Represent the company at events and help drive new contacts and leads, as and when required, to support the wider team.
About the Company:

Our client is a flexible workspace provider with locations in Greater London and Brighton, offering state-of-the-art and high-tech workspace facilities. They are well-capitalised with a strong leadership team and provide technology entrepreneurs and businesses of varying sizes with an incubator hub ecosystem of business growth services.

Requirements:
  • Must have experience within relevant sales/business development fields, ideally from property/flexible offices/serviced offices/innovation programme sectors.
  • Proven experience in managing pipeline, reporting, and CRM systems (Hubspot experience is a massive benefit).
  • A naturally analytical and curious person with a desire and ability to problem-solve effectively.
  • Ambitious, driven, diligent, and entrepreneurial character, who strives for excellence, comfortable engaging with new, potential customers in-person, by phone, as well as email, etc.
  • A passion for innovation and business growth.
  • Strong relationship-building, motivational, and prioritisation skills.
Key Responsibilities:
  • Responsible for identifying new workspace member lead opportunities, collaborating with Marketing to develop new business development opportunities and ecosystem targets, to develop a robust lead pipeline.
  • Responsible for proactive sales outreach, such as making calls to local businesses inviting them to workspace events and tours.
  • Working closely with Workspace Operations Managers to identify and maximise current and new revenue streams, such as meetings, events, and specialist hires.
  • Aligning and collaborating with Workspace Marketing Managers to create sales incentives as part of acquisition strategies for new workspace members.
  • Representing the company at events and helping to drive new contacts and leads, as and when required, to support the wider team.
Commercial Duties:
  • Responsible for responding to and qualifying all sales enquiries, across workspace locations, in a timely manner.
  • Responsible for 'lead' data management, ensuring all data fields are filled correctly and fully, including attributing/adding the right lead source details, product details, and lead status within the Hubspot CRM.
  • Ensuring site teams who tour prospective workspace members complete deal data, in terms of reasons lost or won and converting opportunities to customers (workspace members).
  • Working closely with the Finance Manager to ensure correct lead forecast and revenue data across all workspace locations.
  • To ensure Hubspot and Office RND (ORND) integration and taxonomy (product naming, etc.) are in sync to ensure reporting is correct.
  • To monitor and raise tickets for any issues around the ORND/Hubspot integration and issues within the CRM system preventing correct and proper use.
  • To highlight any need for additional support or operational improvements so that the company can consistently meet the target response time promise of 3-5 hours (Max 24 hours during busy periods).
  • Undertaking investigative analysis to identify performance hot spots and issues and make informed optimisation or resolution proposals.
  • Delivering commercial updates on lead flow, opportunity status, and tours conducted.

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