Resident Liaison Officer
3 weeks ago
We are seeking a proactive and successful Resident Liaison Officer to join our team delivering Planned Works in Social Housing in Thurrock.
Key Responsibilities:
- Working on planned maintenance projects to ensure timely completion and resident satisfaction
- Collaborating with the Decent Homes programme to achieve programme goals and objectives
- Providing excellent customer service to residents, responding to their queries and concerns in a professional and courteous manner
- Establishing and maintaining effective relationships with neighbourhood housing associations and other stakeholders
- Visiting properties to advise residents on completion dates and provide updates on planned works
- Attending and chairing tenant forum meetings to keep residents informed of works being carried out
About Us:
Howells Solutions Limited is a modern and forward-thinking business that values the strengths, skills, and personalities of its people. We believe that our people are the key to our success and are committed to providing a supportive and inclusive work environment.
What We Offer:
A competitive salary of £30,000 + £3k car allowance, a full clean driving licence with own vehicle, and the opportunity to work with a leading main contractor in the social housing sector.
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