Resident Liaison Officer

3 weeks ago


Essex, United Kingdom Howells Solutions Limited Full time
Resident Liaison Officer

We are seeking a proactive and successful Resident Liaison Officer to join our team delivering Planned Works in Social Housing in Thurrock.

Key Responsibilities:

  • Working on planned maintenance projects to ensure timely completion and resident satisfaction
  • Collaborating with the Decent Homes programme to achieve programme goals and objectives
  • Providing excellent customer service to residents, responding to their queries and concerns in a professional and courteous manner
  • Establishing and maintaining effective relationships with neighbourhood housing associations and other stakeholders
  • Visiting properties to advise residents on completion dates and provide updates on planned works
  • Attending and chairing tenant forum meetings to keep residents informed of works being carried out

About Us:

Howells Solutions Limited is a modern and forward-thinking business that values the strengths, skills, and personalities of its people. We believe that our people are the key to our success and are committed to providing a supportive and inclusive work environment.

What We Offer:

A competitive salary of £30,000 + £3k car allowance, a full clean driving licence with own vehicle, and the opportunity to work with a leading main contractor in the social housing sector.



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