Resident Liaison Officer

3 weeks ago


Essex, United Kingdom Howells Solutions Limited Full time
Resident Liaison Officer

We are seeking a skilled and proactive Resident Liaison Officer to join our team at Howells Solutions Limited, delivering Planned Works in Social Housing in Thurrock.

Key Responsibilities:

  • Working on planned maintenance projects to ensure timely completion and resident satisfaction
  • Collaborating with the Decent Homes programme team to achieve programme objectives
  • Providing excellent customer service to residents, responding to their queries and concerns
  • Establishing and maintaining effective relationships with neighbourhood housing associations
  • Visiting properties to advise residents on completion dates and progress
  • Attending and chairing tenant forum meetings to keep residents informed

About the Role:

This is a full-time, permanent position offering a competitive salary and car allowance. As a Resident Liaison Officer, you will be working for a modern, forward-thinking business that values the strengths, skills, and personalities of its people.

Requirements:

  • Full clean driving licence with own vehicle
  • Pre-entry visits and company inductions
  • Collect tenancy agreement/approval forms

How to Apply:

Please apply online or contact Meg for more information.



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