Business Solutions Manager

1 month ago


Longford, Telford and Wrekin, United Kingdom British Airways Full time
Business & Portfolio Manager - Offer & Order Solutions

We are seeking a highly skilled Business & Portfolio Manager to join our team at British Airways. As a key member of our Revenue Management department, you will play a critical role in driving business growth and optimizing our commercial operations.

Key Responsibilities:
  • Partner with the Head of Offer & Order Solutions to enhance team efficiency and drive business results.
  • Implement and optimize team processes, including standardizing portfolio management tools and reporting, managing feature requests, and improving interactions with third-party partners.
  • Align departmental strategies by liaising with Product teams and ensuring seamless integration.
  • Lead data and reporting initiatives, supporting KPI and metric definition, production, and visualization.
  • Manage Process Executives and oversee cross-team portfolio management.
  • Develop and execute a departmental engagement and wellbeing strategy.
  • Drive continuous feedback culture, onboarding, training, and learning programs.
  • Champion best practices and ensure robust Business Continuity Plans for systems and infrastructure.
Requirements:
  • Highly organized with attention to detail and excellent judgment.
  • Proactive, ownership-driven, and reliable.
  • Strong problem-solving, collaboration, and relationship-building skills.
  • Excellent business acumen, critical thinking, and analytical abilities.
  • Confident communicator with strong influencing skills and a creative approach.
What We Offer:

We believe that all our people should feel valued for the part they play. That's why we offer a range of benefits, including unlimited basic and premium standby tickets on British Airways flights, up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family, and opportunities to take on new challenges and move forward in a way that feels right for you.

We're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.



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