Business Solutions Manager

3 weeks ago


Longford, Telford and Wrekin, United Kingdom British Airways Full time
Business & Portfolio Manager - Offer & Order Solutions

At British Airways, we're committed to connecting Britain with the world and the world with Britain. As a Business & Portfolio Manager - Offer & Order Solutions, you'll play a vital role in driving our commercial success.

Key Responsibilities:
  • Partner with the Head of Offer & Order Solutions to enhance team efficiency and optimize processes.
  • Implement and standardize portfolio management tools and reporting, improving interactions with third-party partners.
  • Align departmental strategies by liaising with Product teams and driving continuous feedback culture.
  • Lead data and reporting initiatives, supporting KPI and metric definition, production, and visualization.
  • Manage Process Executives and oversee cross-team portfolio management, ensuring robust Business Continuity Plans for systems and infrastructure.
  • Develop and execute a departmental engagement and wellbeing strategy, driving team productivity and engagement.
What You'll Bring:
  • Highly organized with attention to detail and excellent judgment.
  • Proactive, ownership-driven, and reliable.
  • Strong problem-solving, collaboration, and relationship-building skills.
  • Excellent business acumen, critical thinking, and analytical abilities.
  • Confident communicator with strong influencing skills and a creative approach.
What We Offer:

We believe that all our people should feel valued for the part they play. As a Business & Portfolio Manager - Offer & Order Solutions, you'll enjoy a range of benefits, including:

  • Unlimited basic and premium standby tickets on British Airways flights.
  • Up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family.
  • Opportunities to take on new challenges and move forward in a way that feels right for you.

We're committed to creating an inclusive place to work, where everyone feels valued and empowered to contribute. If you're passionate about commercial operations and revenue management, we'd love to hear from you.



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