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Business Systems Analyst

2 months ago

Telford, Telford and Wrekin, United Kingdom Window Systems Division Full time
Job Title: Graduate Business Systems Analyst

We are seeking a highly motivated and detail-oriented Graduate Business Systems Analyst to join our ICT team at the Window Systems Division.

Job Purpose:

The successful candidate will provide support and administration to key business systems, ensuring the smooth operation of our ERP Business System & Warehouse Management System, Time & Attendance System, and Group VAT Reporting.

Key Responsibilities:
  • Provide 1st line support and coordinate 2nd line support with third-party support companies.
  • Manage third-party support contracts, including monitoring of SLAs.
  • Develop and promote the use of business systems within the organisation.
  • Write data reports using System Report Writing Tools and SSRS.
  • Provide user training and project manage system enhancements.
Requirements:
  • BSc/BA degree in Accounting, Management, Finance, Mathematics, Business Management, Computer Science, Information Technology, or Software Engineering.
  • Microsoft Business Central ERP support and administration.
  • SQL Server administration.
  • Experience of Manufacturing, Sales & Distribution operations.
  • MS Office 365 Office Apps, Outlook/Exchange, Teams, SharePoint, OneDrive.
  • Cyber security awareness.
  • Project Management.
  • User training.
  • Creating technical documentation.
  • Experience of Process/Change management.
Personal Attributes:
  • Action orientated – able to deal with problems in appropriate time frames.
  • Driven by results – decisive, confident addressing problems and opportunities.
  • Effective communication – clear, concise written and spoken, ability at all levels.
  • High Standards – demonstrating a motivation to improve standards and thereby making a real difference.
  • Integrity and trust – demonstrating a sense of commitment to openness, honesty, loyalty, and high standards in undertaking the role.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth within the organisation.

Apply now to join our team and contribute to the success of the Window Systems Division.