Customer Service Specialist

1 month ago

Gosport, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000
Customer-Focused Sales Assistant

We are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Gosport, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.

Key Responsibilities:
  • Provide excellent customer service and assist customers with product selection.
  • Offer product knowledge and advice to customers, ensuring they find the perfect solution for their needs.
  • Operate the cash register and handle transactions efficiently and accurately.
  • Maintain the store's visual presentation and stock levels, ensuring a welcoming and organized environment for customers.
  • Assist with stock replenishment and inventory checks, ensuring the store is always well-stocked and ready for customers.
  • Ensure a clean and tidy store environment, adhering to high standards of cleanliness and organization.
  • Meet or exceed sales targets set by the store management, driving sales growth and contributing to the store's success.
Requirements:
  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment, remaining calm and composed under pressure.
  • Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
  • Flexibility to work weekends, evenings, and holidays, as required by the store.
  • Basic IT skills for till and stock management systems, with the ability to learn and adapt quickly.
Benefits:
  • Competitive hourly wage and sales incentives, recognizing and rewarding outstanding performance.
  • Employee discounts on store products, providing a range of benefits and perks.
  • Training and development opportunities to grow within the company, supporting career progression and personal growth.
  • Friendly and supportive team environment, fostering a positive and inclusive culture.
  • Flexible working hours, allowing for a healthy work-life balance.

If you are passionate about retail and customer service, and are looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.

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