Service Advisor

4 weeks ago


Blackpool, Blackpool, United Kingdom Arnold Clark. Careers Full time

We are currently recruiting for a new Service Advisor to help us at our Vauxhall branch in Blackpool.

We offer:

33 days holiday allowance with room to grow

Generous retail discounts

Private healthcare

Simplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatments

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

And much more

Hours

Full time, Monday Friday 8am 5.30pm and rotational Saturdays.

About the role

Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

Were looking for an articulate, warm communicator who can give our customers the star treatment whether its first thing on a manic Monday or last thing on a Friday afternoon.

This customer-facing role will be a great fit for someone whos already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.

Day-to-day duties

  • Handling all customer requirements for service and vehicle repairs in an efficient and professional manner.
  • Liaising with the workshop and bodyshop to progress work through the system.
  • Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the company are protected.

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