Athletic Sales Associate

4 weeks ago


London, Greater London, United Kingdom Foot Locker Full time
Job Title: CX Team Member

Are you passionate about athletic sneakers and apparel? Do you enjoy sharing your enthusiasm with customers and providing exceptional customer service? We're looking for a talented CX Team Member to join our team at Foot Locker

About the Role:

As a CX Team Member, you will be responsible for delivering an elevated customer experience by being knowledgeable about all products offered and teaming up with coworkers to provide excellent sales service. You will also be expected to maintain personal and productivity goals, connect with every customer by asking open-ended questions to assess their needs, and maintain an awareness of all product knowledge and current or upcoming product trends.

Responsibilities:
  • Ensure high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with coworkers to provide excellent sales service.
  • Deliver sales, outstanding customer experience, and operational expectations.
  • Maintain personal and productivity goals.
  • Connect with every customer by asking open-ended questions to assess their needs.
  • Maintain an awareness of all product knowledge and current or upcoming product trends.
  • Contribute to a positive and inclusive work environment.
Benefits:
  • Competitive hourly rate: £6.17 - £12.92.
  • 28 days holiday - plus an extra day per year for the first 5 years.
  • Associate discount of between 30 - 50%.
  • Hapi App - offering discounts & prize draws.
  • Employee Assistance Program - Retail Trust.
  • Company Sick Pay scheme.
  • Head Office Internships.
  • Striper Ambassador Programme.
  • Development Opportunities.


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