Store Operations Manager

2 weeks ago

Upminster, Greater London, United Kingdom Jo Malone London Full time
Unleash Your Potential as a Boutique Manager at Jo Malone London

At Jo Malone London, we're on a mission to create unforgettable experiences for our customers. As a dynamic and inspirational Boutique Manager, you'll be the driving force behind our team's success, leading the way in sales, customer service, and operational excellence.

With a proven track record of leading high-performing teams and a passion for the beauty industry, you'll be responsible for creating and executing a business plan that drives customer acquisition and retention. Your expertise in sales analysis, staff scheduling, and inventory management will be essential in maintaining a seamless shopping experience for our customers.

In this role, you'll have the opportunity to elevate our in-store events and draw success from them, working closely with our team to create unforgettable experiences for our customers. From hosting wedding consultations to leading team-building activities, your creativity and leadership skills will shine in this role.

We're proud to offer a competitive industry salary, commission scheme eligibility, and a range of benefits that will support your career growth and work-life balance. As a member of our team, you'll have access to extensive training and development opportunities, as well as a benefits platform with exclusive discounts and offers.

At Jo Malone London, we're committed to being the most inclusive and diverse beauty company in the world. We believe in respecting and caring for our employees, communities, and consumers, and we're passionate about creating a workplace where everyone can thrive.

  • We're looking for a Boutique Manager who is passionate about the beauty industry and has a proven track record of leading high-performing teams.
  • Experience in sales analysis, staff scheduling, and inventory management is essential in maintaining a seamless shopping experience for our customers.
  • You'll have the opportunity to elevate our in-store events and draw success from them, working closely with our team to create unforgettable experiences for our customers.
  • We're proud to offer a competitive industry salary, commission scheme eligibility, and a range of benefits that will support your career growth and work-life balance.
  • As a member of our team, you'll have access to extensive training and development opportunities, as well as a benefits platform with exclusive discounts and offers.

Estimated Salary: £40,000 - £55,000 per annum

Location: Upminster, England

Job Type: Full-time

Hours: Variable

Benefits:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

Qualifications:

We're looking for a Boutique Manager who has:

  • Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment.
  • Experience setting sales and customer service targets, sales analysis and staff scheduling.
  • Previous retail operations experience including inventory and facilities management and cash reconciliation.
  • Proven track record of leading, coaching and developing a team to succeed.
  • Experience of creating and executing in-store events.
  • Flexible availability across days/hours.
  • Proficient in Microsoft office.
  • Proof of right to live and work in the country.

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