Head of Billing Operations

4 weeks ago


ShorehambySea, West Sussex, United Kingdom Focus Group Full time
Job Title: Head of Billing

Reports to: CFO

Location: Shoreham-by-Sea (Hybrid)

At Focus Group, we're seeking a highly skilled and experienced Head of Billing to lead our billing operations and drive business growth. As a key member of our leadership team, you'll be responsible for overseeing the efficient, accurate, and effective billing cycles, as well as leading and delivering projects to enhance billing quality and accuracy.

Key Responsibilities:

  • Lead the billing team and support team managers to deliver billing objectives.
  • Set objectives to upskill and cross-skill team members, fostering a culture of ongoing skill development and knowledge sharing.
  • Coordinate resources across the billing team, ensuring flexibility across business-as-usual and projects.
  • Integrate new team members and lead projects from scope definition to deployment.

Requirements:

  • Strong managerial skills, with experience in managing billing functions through change or in a changing environment.
  • Experience in Telco, SaaS, or Utilities billing and systems.
  • Good working knowledge of project estimation techniques.
  • Strong attention to detail and output-oriented.
  • Multi-tasking skills and ability to bring structure to a piece of work.

Desired Skills:

  • Prior experience of data migration projects.
  • PRINCE2/APM PMQ/Agile certification.
  • Experience in scoping software improvements or defining feature characteristics.

Benefits:

At Focus Group, we offer a collaborative and rewarding environment where you can thrive and make a real difference. We're proud to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.



  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Head of BillingAt Focus Group, we are seeking an experienced Head of Billing to lead our billing operations and drive business growth. As a key member of our team, you will be responsible for overseeing the efficient and accurate billing cycles, migrating new acquisitions onto our core billing system, and leading projects to improve billing...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Head of BillingAt Focus Group, we are seeking an experienced Head of Billing to lead our billing operations and drive business growth. As a key member of our team, you will be responsible for overseeing the efficient and accurate billing cycles, migrating new acquisitions onto our core billing system, and leading projects to improve billing...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Head of BillingAt Focus Group, we are seeking an experienced Head of Billing to lead our billing operations and drive business growth. As a key member of our team, you will be responsible for overseeing the efficient and accurate billing cycles, migrating new acquisitions onto our core billing system, and leading projects to improve billing...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Head of BillingAt Focus Group, we are seeking an experienced Head of Billing to lead our billing operations and drive business growth. As a key member of our team, you will be responsible for overseeing the efficient and accurate billing cycles, migrating new acquisitions onto our core billing system, and leading projects to improve billing...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Head of BillingReports to: CFOLocation: Shoreham-by-Sea (Hybrid)At Focus Group, we're seeking a highly skilled and experienced Head of Billing to lead our billing operations and drive business growth. As a key member of our leadership team, you'll be responsible for overseeing the efficient and accurate billing cycles, migrating new acquisitions...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Head of BillingReports to: CFOLocation: Shoreham-by-Sea (Hybrid)At Focus Group, we're seeking a highly skilled and experienced Head of Billing to lead our billing operations and drive business growth. As a key member of our leadership team, you'll be responsible for overseeing the efficient and accurate billing cycles, migrating new acquisitions...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Head of BillingReports to: CFOLocation: Shoreham-by-Sea (Hybrid)Focus Group is a leading provider of essential business technology, offering telecoms and digital workplace solutions to nearly 35,000 business customers across the UK. As a newly created role, the Head of Billing will oversee the operational and project teams responsible for...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Head of BillingReports to: CFOLocation: Shoreham-by-Sea (Hybrid)Focus Group is a leading provider of essential business technology, offering telecoms and digital workplace solutions to nearly 35,000 business customers across the UK. As a newly created role, the Head of Billing will oversee the operational and project teams responsible for...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Head of BillingReports to: CFOLocation: Shoreham-by-Sea (Hybrid)Focus Group is a leading provider of essential business technology, offering telecoms and digital workplace solutions to nearly 35,000 business customers across the UK. As a newly created role, the Head of Billing will oversee the operational and project teams responsible for...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Head of BillingReports to: CFOLocation: Shoreham-by-Sea (Hybrid)Focus Group is a leading provider of essential business technology, offering telecoms and digital workplace solutions to nearly 35,000 business customers across the UK. As a newly created role, the Head of Billing will oversee the operational and project teams responsible for...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Sales Order CoordinatorReports to: Head of Enterprise SalesDepartment: Enterprise NetworksSalary: £22,000 - £25,000 depending on experienceLocation: Shoreham-by-SeaAt Focus Group, we are seeking a highly organized and detail-oriented Sales Order Coordinator to join our Enterprise Networks team. As a Sales Order Coordinator, you will play a...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Sales Support ExecutiveJoin Focus Group, a leading provider of digital workplace solutions, as a Sales Support Executive. In this role, you will provide administrative and operational support to the Enterprise Network Team, ensuring the successful delivery of services to our large customers.Key Responsibilities:Raise deal registrations with...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Sales Support ExecutiveJoin Focus Group, a leading provider of digital workplace solutions, as a Sales Support Executive. In this role, you will provide administrative and operational support to the Enterprise Network Team, ensuring the successful delivery of services to our large customers.Key Responsibilities:Raise deal registrations with...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Sales Order AdministratorReports to: Head of Enterprise SalesDepartment: Enterprise NetworksSalary: £22,000 - £25,000 depending on experienceLocation: Shoreham-by-SeaAt Focus Group, we are seeking a highly organized and detail-oriented Sales Order Administrator to join our Enterprise Networks team. As a key member of our team, you will be...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Sales Order ProcessorReports to: Head of Enterprise SalesDepartment: Enterprise NetworksSalary: £22,000 - £25,000 depending on experienceLocation: Shoreham-by-SeaAbout the Role:We are seeking a highly organized and detail-oriented Sales Order Processor to join our Enterprise Networks team. As a Sales Order Processor, you will be responsible for...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Sales Support AdministratorReports to: Head of Enterprise SalesDepartment: Enterprise NetworksSalary: £22,000 - £25,000 depending on experienceLocation: Shoreham-by-SeaFocus Group is a leading provider of essential business technology, delivering digital workplace solutions to over 30,000 customers across the UK. We are now recruiting for a...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Sales Support AdministratorReports to: Head of Enterprise SalesDepartment: Enterprise NetworksSalary: £22,000 - £25,000 depending on experienceLocation: Shoreham-by-SeaFocus Group is a leading provider of essential business technology, delivering digital workplace solutions to over 30,000 customers across the UK. We are now recruiting for a...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Sales Order CoordinatorReports to: Head of Enterprise SalesDepartment: Enterprise NetworksSalary: £22,000 - £25,000 depending on experienceLocation: Shoreham-by-SeaAt Focus Group, we are seeking a highly organized and detail-oriented Sales Order Coordinator to join our Enterprise Networks team. As a key member of our team, you will be...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Sales Order ProcessorReports to: Head of Enterprise SalesDepartment: Enterprise NetworksSalary: £22,000 - £25,000 depending on experienceLocation: Shoreham-by-SeaAt Focus Group, we're proud to be one of the UK's fastest growing independent providers of essential business technology. Our Enterprise Networks Team delivers complex and bespoke...

  • Lead QA Engineer

    1 month ago


    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Lead QA AnalystReports to: Head of Software DevelopmentSalary: £35,000 to £45,000Location: Shoreham-on-Sea (Hybrid - 1 day a week in office)At Focus Group, we're committed to delivering high-quality products that meet our customers' expectations. We're seeking an experienced Lead QA Analyst to join our Software Team and contribute to the...