Contract and Invoicing Coordinator
2 weeks ago
At STERIS, we strive to create a healthier and safer world by providing innovative solutions to our customers. As a Contract and Invoicing Coordinator, you will play a crucial role in supporting our customers with contract renewals, quoting, and managing invoices.
Key Responsibilities:
- Identify and quote contract renewals in line with our standard process
- Process contract and non-contract orders into our Service Management System, ensuring accurate entry of information and pricing
- Manage and respond to customer queries regarding contract and non-contract pricing/orders
- Complete system checks for contract/non-contract chargeable works and process invoices in a timely manner
- Liaise with NHS Supply Chain and other framework providers regarding questions, contract renewals, and discount schemes
- Generate quotes for non-contract works/orders
- Manage Service Management System data accuracy regarding installation base and invoicing errors
- Liaise with service management and finance departments regarding credit requests, rebates, invoices, and renewals
Requirements:
- Experience working in an office-based customer service environment (1 year minimum)
- Comfortable with data analysis and numerical reasoning
- Previous administration experience within contract management (1 year minimum)
- Previous experience using ERP/Service Management Systems (ideally Oracle/SIEBEL)
- Excellent skill level and experience of using IT tools: Excel, Word, PowerPoint, Outlook
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We strive to be an Equal Opportunity Employer.
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