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Senior Control Systems Engineer

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal IHC Full time

About the Role:

We are seeking an experienced Senior Control Systems Engineer to lead our Service Control Engineers. The successful candidate will manage a team of Control Engineers in providing Technical Support & aftersales care for RIHC's products in the Offshore Energy sector; ensuring clients' needs are met in a professional & timely manner.

Key Responsibilities:

  • Lead a small team of Control Engineers in providing technical support and aftersales care for RIHC's products.
  • Manage and develop a team of Control Engineers to ensure clients' needs are met in a professional and timely manner.
  • Provide technical support, investigation, and resolution of Control System related issues across a wide range of RIHC products.
  • Implement upgrades and updates to existing RIHC equipment.
  • Ensure customers are well supported in their service needs and technical issues are resolved quickly and efficiently to maintain high customer satisfaction.
  • Efficiently manage and prioritize workload for the Engineers.
  • Deliver a high standard of work in line with our Software quality control procedures.

Requirements:

  • Strong engineering background with a thorough technical knowledge of Control, Automation, and Safety Systems and equipment.
  • Appropriate Computer/Engineering related qualification (degree/HND) or comparable industrial experience.
  • Experience in design of control and automation systems, programming of PLC, HMI, and SCADA systems, commissioning, testing, and client support of industrial control systems.
  • Management and development of a small team of Engineers.
  • Working for clients in the marine, subsea, oil, and gas, and renewables market.
  • Recent experience of a similar role in a bespoke engineering environment/providing service support.
  • Role requires a mixture of working from RIHC's Port of Blyth facility and other client sites/vessels around the world.
  • Experience of working to ISO9001 or equivalent in a project-based organization.
  • A high level of competence with IT systems and tools.
  • Excellent Customer Service skills.

Desirable Skills/Attributes:

  • Experience of Siemens TIA Portal/Unified (preferred).
  • Experience of Rockwell or Mitsubishi platforms.
  • Experience of configuring and commissioning Variable Speed Drives (Siemens, Nidec, and ABB).
  • Previous experience within the Marine/Offshore/Subsea environment.
  • Knowledge and experience of relevant functional safety standards (IEC61508, IEC61511, IEC13849).
  • Chartered Engineer status.
  • Availability to travel at short notice.