Quality Assurance Specialist

4 weeks ago


Plymouth, Plymouth, United Kingdom plymouthcommunityhomes Full time
About the Role

We are seeking a highly skilled and motivated Quality Assurance Assistant to join our Risk & Assurance team. As a key member of the team, you will play a crucial role in supporting the coordination and delivery of internal audit reviews on documented procedures within our management systems.

Key Responsibilities
  • Collate information for inclusion in management and committee reporting.
  • Support the day-to-day functionality of the Quality Assurance function.
  • Advocate for quality assurance at PCH, building knowledge and awareness of strategies, policies, and procedures within departments.
  • Oversee potential opportunities to look through the customer lens.
About Plymouth Community Homes

We are the city's largest social housing association, with over 16,000 properties providing homes for more than 35,000 people. We're aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.

We deliver good quality, well-managed, and well-maintained homes. Our flexible working opportunities include flexi-time and hybrid working. We offer an excellent pension scheme with a high level of employer contributions, free onsite gym and changing facilities, and the opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme.

We support digital working with modern devices/smart phones. Our modern and spacious offices are right on a bus route, and just three miles from the city centre.

What We Offer
  • Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option.
  • Free Employee Assistance programme, including free counselling.
  • Cycle to Work scheme.

For an informal discussion about this role, please contact Natasha Kirkham, Quality Assurance Manager. If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position.



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