Financial Planning Administrator
19 hours ago
We are seeking a highly organized and detail-oriented Financial Planning Administrator to join our team in Knutsford, Cheshire. As a key member of our Client Support team, you will provide administrative support to ensure that clients and colleagues receive a professional service.
Key Responsibilities:- Be a point of contact for both clients and third parties
- Respond to general enquiries by telephone and email
- Book client meetings and diary management
- Prepare documentation for Partner and Advisor meetings
- Complete follow-up client correspondence after meetings and all associated tasks
- Update and input client information onto internal CRM systems
- Gather and chase information from third-party providers and pass to the relevant team
- Ensure all information required for writing client reports is available to the paraplanners and packaged accordingly
- Liaise with Head Office and admin centres as required
- Attend forums and workshops as appropriate for personal development
- A proven record in a previous financial services administration role
- Excellent written English skills
- A positive 'can-do' attitude
- Able to work as part of a team, as well as independently in a busy fast-paced office environment
- Confident communication skills with team members, advisors, and clients both face-to-face and on the phone
- An excellent level of knowledge and understanding using all Microsoft programmes
- Excellent organisational skills, with the ability to manage and prioritise workloads
- A flexible approach to day-to-day activities, adapting to the needs of the business
- A high level of attention to detail
- Contributory pension scheme
- Private medical insurance (after 5 years continuous service)
- 25 days holidays (+ bank holidays)
- Quarterly team events
- Support with professional development if desired, such as further qualifications
We are a well-established Financial Planning Firm in Knutsford, Cheshire, specialising in retirement planning work, investments, tax, IHT, and corporate advice. We show a keen interest in our employees' careers and will offer development opportunities if progressing is your goal.
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