Cash Collection Specialist

2 days ago


Manchester, United Kingdom The Portfolio Group Full time

Cash Collection Specialist

Are you a driven and results-oriented individual with a passion for delivering exceptional financial service? We're looking for an experienced Cash Collection Specialist to play a crucial role in supporting cash collection efforts for our clients.

About This Role

  • Engage with clients about their overdue accounts, navigating complex issues with a pragmatic approach.
  • Resolve payment and service queries, primarily via telephone, with outstanding communication skills.
  • Collaborate with the local team to streamline client accounts and internal processes.
  • Process debit/credit card payments and prepare comprehensive case histories when further action is required.

What You Bring

  • Strong client service skills, focusing on rapport building and issue resolution, with a high attention to detail.
  • Excellent verbal and written communication abilities, with the ability to multi-task and work efficiently under tight deadlines.
  • A competitive salary of £40,000 - £50,000 per annum, depending on experience, reflecting the importance of this role in Manchester City.

The Portfolio Group offers a dynamic and supportive environment where you can grow your career in finance. If you have a strong track record of success in a similar role, we encourage you to apply.



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