Customer Experience Representative

3 weeks ago


Basingstoke, Hampshire, United Kingdom Group 1 Automotive Full time
Job Overview:

We are proud to offer a competitive salary of £28,000 - £35,000 per annum, depending on experience. This role also comes with a range of benefits, including 33 days annual leave, flexible pension scheme, and Sharesave scheme.

About You:

We are looking for a skilled and experienced individual who can provide excellent customer service, handle customer inquiries, and upsell services. If you have a passion for delivering exceptional service and have a strong desire to progress your career, we want to hear from you

Key Responsibilities:
  • Handle Customer Inquiries:
    • Answer inbound telephone calls, responding to customer queries and resolving issues promptly.
  • Upsell Services:
    • Identify opportunities to upsell additional brand products and services to customers.
  • Deliver Exceptional Service:
    • Provide exceptional service to customers, ensuring their needs are met and exceeded.


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