Retail Operations Assistant

2 days ago


Bracknell, Bracknell Forest, United Kingdom NEXT Full time
Job Requirements

We are seeking a highly skilled and motivated Customer Service Delivery Associate to join our team. As an Apprentice Client Service Team Member, you will be responsible for delivering exceptional customer service and ensuring perfect stock availability.

About the Role:
  • You will accurately process stock quickly and to the highest standard, including scanning, unpacking, hanging, size cubing, and putting stock away.
  • Ensure all stock is gorgeously presented and put onto the sales floors or away in the stockrooms correctly.
  • Maintain operational areas of the store clean, tidy, and organized.
  • Offer fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed.
About You:
  • A great communicator who is friendly, calm, and efficient - even on your busiest days.
  • Accurate, thorough, and well-organized, with excellent attention to detail.
  • You take pride in your work and approach all tasks with energy, pace, and enthusiasm.
  • Happy to work on your own and keep yourself busy.
  • Flexible, supportive, and always ready to go the extra mile for your team and our customers.

This role is approximately £14 per hour, based on a 13-hour contract.

Benefits and Perks
  • Recognition and rewards for doing a great job and achieving great results.
  • 25% off most NEXT, MADE*, Lipsy*, Gap*, and Victoria's Secret* products (*when purchased through NEXT).
  • 10% off most partner brands & up to 15% off Branded Beauty.
  • 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
  • Early VIP access to sale stock.
  • Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
  • Access to fantastic discounts at our Staff Shops.
  • Sharesave scheme.
  • Access a digital GP and other free health and wellbeing services.
  • Life assurance.
  • You can register for a discounted health plan for you and your family.
  • Financial Wellbeing - Save, track, and enhance your financial wellbeing.
  • Apprenticeship - Earn, learn, and gain a qualification (England stores only).
  • Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store.
  • Support Networks - Access to Network Groups to empower and celebrate each other.
  • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions, and more.


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