Technical Support Specialist

2 weeks ago


London, Greater London, United Kingdom Perfect Integration Ltd Full time
Perfect Integration Ltd is seeking a skilled engineer to join our Service and Maintenance department. As a key member of our team, you will be responsible for providing on-call service, preventative maintenance, and quality assurance for a wide range of audio visual, lighting control, IT network, CCTV, access control, and integrated systems installed by our company in luxury residential, MDU, and corporate sectors.

Key Responsibilities:

* Provide technical phone support to clients
* Conduct reactive on-site service visits and scheduled preventive maintenance of systems
* Troubleshoot faults in IT network, AV, lighting control, CCTV, and access control systems
* Collaborate with installation teams on new and existing projects

Requirements:

* High level of computer literacy
* Working knowledge of control system programming and lighting control systems (including Lutron, Crestron, and Control 4)
* Familiarity with IT networks and AV systems integration

What We Offer:

* Competitive salary based on experience
* Company pension
* Subsidized travel
* Additional product and system training
* Extra paid holiday

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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