Business Operations Manager

2 weeks ago


Farnborough, Hampshire, United Kingdom Herrington Carmichael LLP Full time
About the Role

We are seeking a highly organized and detail-oriented Business Operations Manager to join our team at Herrington Carmichael LLP. As a key member of our department, you will be responsible for providing administrative support to our Head of Department, ensuring seamless organization of their time and tasks.

Key Responsibilities
  • Departmental Meetings: Prepare agendas, minutes, and data for key meetings, ensuring all stakeholders are informed and ready to take action.
  • Diary Management: Handle the scheduling and diary management for the Head of Department, ensuring seamless organization of their time.
  • Client Relations: Assist in processing client complaints, making sure issues are handled efficiently and professionally.
  • Billing Preparation: Gather up-to-date billing information from Fee Earners to ensure timely and accurate billing cycles.
  • Financial Coordination: Work closely with the Accounts team on forecasts, billing, and financial reporting to support department goals.
  • Team Collaboration: Lead Fee Earner admin meetings, driving improvements and reporting feedback to the Head of Department.
  • Business Development: Take charge of monthly business development meetings, collaborating with the Head of Department and Business Relationships Manager to boost department growth.
  • Debt Management: Help reduce aged debt by working closely with Fee Earners to find solutions and improve financial performance.
  • Compliance & Efficiency: Conduct regular audits, ensure all files are compliant with internal and external standards, and suggest ways to enhance processes.
  • Project Assistance: Support the Head of Department with department-wide initiatives and lead on special projects when needed.
  • General Support: Be the go-to person for administrative tasks, answering calls, covering holidays, and stepping in wherever the team needs you.
What We Offer
  • Competitive Salary: Based on experience.
  • Bonus Scheme: Opportunities for additional rewards.
  • Free Car Parking: Convenient for our team members.
  • Comprehensive Benefits Package: Including a pension, enhanced maternity and paternity pay, 25 days holiday plus an additional day for Christmas closure, and Perkbox benefits.
  • Opportunity to Learn and Grow: Within a supportive and dynamic team.
Join Our Team

We are committed to fostering a workplace that celebrates diversity and promotes equal opportunities for all. If you are passionate about providing exceptional service, excited to be part of a winning team, and embrace our core values of Growth, Relationships, Ambition, Collaboration, and Excellence, we would love to hear from you. Please send your CV and a cover letter outlining your qualifications to Kate Hardesty, Resourcing Manager, at careers@herrington-carmichael.com. Please specify which department you are interested in joining.



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