Operations Manager
4 weeks ago
Job Title: Duty Manager
About the Role:
We are seeking a highly motivated and experienced Duty Manager to join our team at JD Gyms. As a key member of our management team, you will be responsible for the day-to-day running of the gym, including leading and managing a team of staff, driving commercial performance, and delivering operational excellence.
Key Responsibilities:
- Lead and manage the day-to-day running of the gym, ensuring a high level of customer service and a safe and clean environment for members.
- Assume the responsibilities of the General Manager in their absence, ensuring continuity of operations and decision-making.
- Drive commercial performance through effective sales and marketing strategies, working closely with the General Manager to achieve business objectives.
- Deliver operational excellence by maintaining high standards of cleanliness, safety, and customer service, and identifying areas for improvement.
- Recruit, train, and develop a high-performing team, providing coaching and guidance to ensure they have the skills and knowledge to succeed.
Requirements:
- Experience in a management position within a leisure-related industry, ideally with a proven track record of success.
- Passion for customer service and a strong leadership style, with the ability to inspire and motivate a team.
- Qualification to at least Level 2 Gym Instructor, with a strong understanding of fitness and leisure operations.
- Experience in driving sales and marketing activity, with a proven ability to achieve business objectives.
- Strong communication and interpersonal skills, with the ability to build relationships with members, staff, and stakeholders.
What We Offer:
As a Duty Manager at JD Gyms, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package. You will also have the chance to develop your skills and knowledge, working with a experienced team and accessing training and development opportunities.
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