Operations Manager

4 weeks ago


Farnborough, Hampshire, United Kingdom JD Gyms Full time

Job Title: Duty Manager

About the Role:

We are seeking a highly motivated and experienced Duty Manager to join our team at JD Gyms. As a key member of our management team, you will be responsible for the day-to-day running of the gym, including leading and managing a team of staff, driving commercial performance, and delivering operational excellence.

Key Responsibilities:

  • Lead and manage the day-to-day running of the gym, ensuring a high level of customer service and a safe and clean environment for members.
  • Assume the responsibilities of the General Manager in their absence, ensuring continuity of operations and decision-making.
  • Drive commercial performance through effective sales and marketing strategies, working closely with the General Manager to achieve business objectives.
  • Deliver operational excellence by maintaining high standards of cleanliness, safety, and customer service, and identifying areas for improvement.
  • Recruit, train, and develop a high-performing team, providing coaching and guidance to ensure they have the skills and knowledge to succeed.

Requirements:

  • Experience in a management position within a leisure-related industry, ideally with a proven track record of success.
  • Passion for customer service and a strong leadership style, with the ability to inspire and motivate a team.
  • Qualification to at least Level 2 Gym Instructor, with a strong understanding of fitness and leisure operations.
  • Experience in driving sales and marketing activity, with a proven ability to achieve business objectives.
  • Strong communication and interpersonal skills, with the ability to build relationships with members, staff, and stakeholders.

What We Offer:

As a Duty Manager at JD Gyms, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package. You will also have the chance to develop your skills and knowledge, working with a experienced team and accessing training and development opportunities.


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