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Business Operations Manager
1 month ago
About the Role:
Herrington Carmichael LLP is seeking a highly skilled Business Operations Manager to join our team. As a key member of our department, you will be responsible for providing administrative support to our Head of Department, ensuring seamless organization of their time and tasks.
Key Responsibilities:
- Prepare agendas, minutes, and data for key meetings, ensuring all stakeholders are informed and ready to take action.
- Handle the scheduling and diary management for the Head of Department, ensuring seamless organization of their time.
- Assist in processing client complaints, making sure issues are handled efficiently and professionally.
- Gather up-to-date billing information from Fee Earners to ensure timely and accurate billing cycles.
- Work closely with the Accounts team on forecasts, billing, and financial reporting to support department goals.
- Lead Fee Earner admin meetings, driving improvements and reporting feedback to the Head of Department.
- Take charge of monthly business development meetings, collaborating with the Head of Department and Business Relationships Manager to boost department growth.
- Help reduce aged debt by working closely with Fee Earners to find solutions and improve financial performance.
- Conduct regular audits, ensure all files are compliant with internal and external standards, and suggest ways to enhance processes.
- Support the Head of Department with department-wide initiatives and lead on special projects when needed.
- Be the go-to person for administrative tasks, answering calls, covering holidays, and stepping in wherever the team needs you.
What We Offer:
- Competitive salary based on experience.
- Bonus Scheme
- Free car parking for your convenience.
- Comprehensive benefits package including a pension, enhanced maternity and paternity pay, 25 days holiday plus an additional day for Christmas closure and Perkbox benefits.
- The opportunity to learn and grow within a supportive and dynamic team.
About Us:
Herrington Carmichael LLP is an award-winning, Legal 500 ranked team known for our commitment to growth, fostering strong relationships, and our ambitious approach to providing full-service legal guidance for businesses, families, and individuals. We value collaboration and strive for excellence in everything we do.