Hospitality Operations Manager

3 days ago


Chester, Cheshire, United Kingdom LGH Hotels Management Full time

The Opportunity

We are seeking a highly skilled and experienced Hospitality Service Manager to join our team at LGH Hotels Management. As a key member of our operations team, you will be responsible for overseeing all hotel operations and ensuring that our guests receive exceptional service.

Key Responsibilities

  • Lead and manage a team of Hospitality Service Experts to deliver exceptional guest experiences
  • Develop and implement strategies to improve business metrics and drive hotel performance
  • Collaborate with the General Manager to achieve business objectives and goals
  • Manage and analyze reports to drive performance and make data-driven decisions
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge

Requirements

  • Proven experience in a similar role within a similar sized property
  • Strong commercial acumen and ability to drive business growth
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances
  • Exceptional level of numeracy and literacy skills

About Us

LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK. We are committed to delivering exceptional service and creating memorable experiences for our guests. If you are a motivated and experienced Hospitality Service Manager looking for a new challenge, we would love to hear from you.



  • Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    {"title": "Hospitality Service Manager", "description": "Hospitality Service ManagerOversee all hotel operations in partnership with an experienced General Manager.Lead a team of Hospitality Service Experts and take ownership of their development.Develop skills in all areas of the business.Key Responsibilities:Oversee hotel operationsLead a team of...


  • Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    {"title": "Hospitality Service Manager", "description": "Hospitality Service ManagerOversee all hotel operations in partnership with an experienced General Manager.Lead a team of Hospitality Service Experts and take ownership of their development.Develop skills in all areas of the business.Key Responsibilities:Oversee hotel operationsLead a team of...


  • Chester, Cheshire, United Kingdom LGH Hotels Management Full time

    The OpportunityWe are seeking a highly skilled and experienced Hospitality Service Manager to join our team at LGH Hotels Management. As a key member of our operations team, you will be responsible for overseeing all hotel operations and ensuring that our guests receive exceptional service.Key ResponsibilitiesLead and manage a team of Hospitality Service...


  • Chester, Cheshire, United Kingdom LGH Hotels Management Full time

    The OpportunityWe are seeking a highly skilled and experienced Hospitality Service Manager to join our team at LGH Hotels Management. As a key member of our operations team, you will be responsible for overseeing all hotel operations and ensuring that our guests receive exceptional service.Key ResponsibilitiesLead and manage a team of Hospitality Service...


  • Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    Hospitality Service ManagerAbout the RoleThe Queen at Chester Hotel, Premier Collection By Best Western is seeking a highly skilled and experienced Hospitality Service Manager to oversee all hotel operations. As a key member of the hotel's management team, you will be responsible for leading a team of Hospitality Service Experts and driving exceptional guest...


  • Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    Hospitality Service ManagerAbout the RoleThe Queen at Chester Hotel, Premier Collection By Best Western is seeking a highly skilled and experienced Hospitality Service Manager to oversee all hotel operations. As a key member of the hotel's management team, you will be responsible for leading a team of Hospitality Service Experts and driving exceptional guest...


  • Chester, Cheshire, United Kingdom LGH Hotels Management Full time

    The OpportunityWe are seeking a seasoned Hospitality Service Manager to oversee all hotel operations at The Queen at Chester Hotel, part of the Premier Collection By Best Western. As a key member of our team, you will work closely with the General Manager to drive business growth and excellence in guest experiences.As a hands-on leader, you will be...


  • Chester, Cheshire, United Kingdom LGH Hotels Management Full time

    The OpportunityWe are seeking a seasoned Hospitality Service Manager to oversee all hotel operations at The Queen at Chester Hotel, part of the Premier Collection By Best Western. As a key member of our team, you will work closely with the General Manager to drive business growth and excellence in guest experiences.As a hands-on leader, you will be...

  • Leisure Assistant

    4 days ago


    Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Leisure Assistant to join our team at Valor Hospitality Europe. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our leisure facilities.Key ResponsibilitiesCustomer Engagement: Provide...

  • Leisure Assistant

    4 days ago


    Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Leisure Assistant to join our team at Valor Hospitality Europe. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our leisure facilities.Key ResponsibilitiesCustomer Engagement: Provide...


  • Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    Job SummaryWe are seeking a highly skilled and experienced Hospitality Service Manager to join our team at The Queen at Chester Hotel, Premier Collection By Best Western. As a key member of our operations team, you will be responsible for overseeing all hotel operations and ensuring exceptional guest experiences.Key ResponsibilitiesLead and manage a team of...


  • Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    Job SummaryWe are seeking a highly skilled and experienced Hospitality Service Manager to join our team at The Queen at Chester Hotel, Premier Collection By Best Western. As a key member of our operations team, you will be responsible for overseeing all hotel operations and ensuring exceptional guest experiences.Key ResponsibilitiesLead and manage a team of...


  • Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    Job SummaryWe are seeking a highly skilled Guest Services Supervisor to join our team at Valor Hospitality Europe. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesProvide warm and welcoming service to guests, responding to their...


  • Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    Job SummaryWe are seeking a highly skilled Guest Services Supervisor to join our team at Valor Hospitality Europe. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesProvide warm and welcoming service to guests, responding to their...


  • Chester, Cheshire, United Kingdom LGH Hotels Management Full time

    Job OpportunityWe are seeking a highly motivated and experienced Hospitality Manager to join our team at The Queen at Chester Hotel, part of the Premier Collection By Best Western. As a key member of our management team, you will be responsible for directing a talented team of hospitality experts in delivering exceptional food and beverage experiences to our...


  • Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    About the RoleWe are seeking a highly skilled and experienced Spa Senior Therapist to join our team at Valor Hospitality Europe. As a key member of our spa department, you will be responsible for delivering exceptional customer service and ensuring that all guests have an unforgettable experience.Key ResponsibilitiesAssist the Spa Manager in overseeing the...


  • Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    About the RoleWe are seeking a highly skilled and experienced Spa Senior Therapist to join our team at Valor Hospitality Europe. As a key member of our spa department, you will be responsible for delivering exceptional customer service and ensuring that all guests have an unforgettable experience.Key ResponsibilitiesAssist the Spa Manager in overseeing the...


  • Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    Valor Hospitality Europe is seeking a skilled Assistant Night Manager to join our team. As a key member of our night operations team, you will be responsible for ensuring the smooth running of our hotel during evening and night shifts. Your duties will include deputizing for the Night Manager, conducting night audits, health and safety checks, and night...


  • Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    Valor Hospitality Europe is seeking a skilled Assistant Night Manager to join our team. As a key member of our night operations team, you will be responsible for ensuring the smooth running of our hotel during evening and night shifts. Your duties will include deputizing for the Night Manager, conducting night audits, health and safety checks, and night...

  • Switchboard Operator

    2 weeks ago


    Chester, Cheshire, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Switchboard Operator at the Countess of Chester Hospital NHS Foundation Trust. As a Switchboard Operator, you will be responsible for providing comprehensive switchboard services to our patients and visitors, ensuring a safe, kind, and effective service.Main...