Hospitality Operations Manager

7 days ago


Chester, Cheshire, United Kingdom LGH Hotels Management Full time

The Opportunity

We are seeking a highly skilled and experienced Hospitality Service Manager to join our team at LGH Hotels Management. As a key member of our operations team, you will be responsible for overseeing all hotel operations and ensuring that our guests receive exceptional service.

Key Responsibilities

  • Lead and manage a team of Hospitality Service Experts to deliver exceptional guest experiences
  • Develop and implement strategies to improve business metrics and drive revenue growth
  • Collaborate with the General Manager to achieve operational excellence and drive business results
  • Manage and analyze reports to drive performance and make data-driven decisions
  • Develop and implement training programs to enhance team skills and knowledge

Requirements

  • Proven track record in hospitality management with a strong focus on service excellence
  • Commercial acumen and ability to drive business results
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and problem-solving skills

About Us

LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK. We are committed to delivering exceptional service and creating memorable experiences for our guests. If you are a motivated and experienced hospitality professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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