Endur Analyst and System Reliability Engineer

1 day ago

Swindon, Swindon, United Kingdom RWE AG Full time

About RWE Supply & Trading GmbH



RWE Supply & Trading GmbH is a leading European energy trading house, serving as the interface between the RWE Group's operating companies and global wholesale markets for energy and energy-related raw materials. With a strong presence in Europe's largest Energy Trading Floor, we offer exciting opportunities to work with key applications in the Energy Trading Industry.

Job Overview:

We are seeking an experienced Endur Analyst and System Reliability Engineer to join our team. As a central figure in our Site Reliability Engineering Team, you will be responsible for providing stability to Endur by monitoring the infrastructure and helping the business resolve day-to-day issues. Your goal will be to ensure the reliability of systems by performing system problem solving, meeting with users to define business needs, and working closely with business and IT stakeholders in quick issue resolutions.

Your Key Responsibilities Will Include:

* Providing operations support by analysing systems, researching problems, and maintenance/coordination of different applications

* Continuous improvements of processes through innovative ideas, enhance automations/monitoring using platforms like Elastic, Grafana, etc

* Daily operations (infrastructure and health checks) and business support to identify potential root cause for failures and coordinate fixes with Development teams

* Working with ION - ENDUR and ensuring the end-of-day data/workflows management

* Gathering specific requirements from business and embedded IT teams to provide solutions via working in incidents and service requests

* Coordination and working closely with business and IT stakeholders in quick issue resolutions in the context of an Incident Management, Problem Management, maintenance patching activities, and configurations/user management

* Working in a DevOps model with development teams and business stakeholders – to develop enhancements and coordination

* Coordinate and contribute Bug Fixes, Change Requests, and enhancements in close collaboration with ETRM stakeholders

* Readiness in shift rotations with 24*7 oncall and occasional travel required

* Involvement in migration of legacy application to Cloud-based projects (AWS)/Multi-account setup etc

To Succeed in This Role, You Will Need:

* Bachelor of Science or higher degree in IT/Computer Science or similar

* Basic knowledge in ETRM domain and experience in ENDUR across different modules like Trading Manager, Market Manager etc

* Experience in working with functionalities of APM, Simulations, EoD batch/risk reports plus trade life cycle

* Experience in working on system upgrades, regression tests, bug-tracking with ION

* Experience in at least one scripting (Powershell, JVS, Opencomponents) and database (Oracle, RDS) language

* Ability to work well under pressure and Strong communication skills

* Demonstrated ability with good analytical problem-solving skills and soft skills to communicate and collaborate with various teams

* Ability to deliver end-to-end, such as gather requirements, conduct analysis, Implement use cases, test, and deploy to production in an agile environment

* Interest in expanding IT Operations in Endur and introducing best practices and DevOps

As a Valued Member of Our Team, You Can Expect:

* A job on Europe's largest Energy Trading Floor

* Modern company culture with flat hierarchies and a very good team spirit

* Interesting tasks with direct contact to Energy Traders

* Enjoy working in a team of more than 11 international members

* Working in an agile setup on things that matter

* Gain further experience with key applications in the Energy Trading Industry

* Strong influence on shaping a newly built strategy

* Excellent compensation and benefits package (including e.g., cantina, company health centre, company child care, flexible working times etc)

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