Transportation Coordinator

7 days ago


Wythenshawe, Manchester, United Kingdom Arriva North West Limited Full time

About Your Role:

As a valued member of the Arriva North West Limited team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our bus services. Your primary goal will be to connect our customers to what matters most to them, whether it's getting children to school or commuters to work.

Your Key Responsibilities:

  • Delivering excellent customer service and building strong relationships with passengers.
  • Maintaining a safe and efficient bus environment, adhering to all relevant regulations and company policies.
  • Working collaboratively with colleagues to ensure seamless service delivery and support the team in achieving its goals.
  • Providing detailed information to customers about bus schedules, fares, and other relevant services.
  • Participating in ongoing training and development to enhance your skills and knowledge, ensuring you remain up-to-date with the latest industry practices and company procedures.

About You:

We are looking for a motivated and customer-focused individual who shares our passion for delivering exceptional service. To succeed in this role, you will need:

  • To be over 18 years old with a valid PCV license and at least 6 months of driving experience.
  • To have a strong track record of customer service and a keen understanding of the importance of building strong relationships with passengers.
  • To be able to work effectively in a fast-paced environment, prioritizing tasks and managing your time efficiently to meet deadlines.
  • To be willing to work a variety of shifts, including early mornings, evenings, and weekends, to meet the needs of our customers.

What We Offer:

  • A competitive hourly rate of £15.74 for experienced PCV drivers.
  • Fully paid training and development opportunities to help you grow and succeed in your career.
  • Access to the 'Arriva Village' employee benefits platform, offering a range of discounts and offers on everyday expenses.
  • Free bus travel for you and your family, making it easier to get to work or enjoy your free time.
  • A comprehensive workplace pension scheme, ensuring your financial security for the future.


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